Talk to the team that designs and builds Neon products. No ticket queues, no chatbots.
Email replies within one business day. Phones answered 24/7.
Self-serve guides for the Neon Swim app. Direct, hands-on help for everything else.
Step-by-step guides for every feature, with screenshots from the current version of the app.
Live streaming tech support is hands-on, so there's no manual to dig through. Contact us directly and we'll work through your setup together, from first camera to meet day.
Programming a clock happens in the Neon Swim app, and the user guide covers it end to end. For hardware questions, reach out and we'll help directly.
Email for anything detailed. Call when it can't wait.